Cookie Policy

Introduction

At Fuel Fighter we want to make sure that the website we operate looks as good as possible but also is easy for you to use. To help us to do this, our website uses cookies. Cookies help us to assess how you use our website and also how we can improve our website. This means we have the information we need to regularly evaluate whether our website really meets your needs. Some of the cookies we use improve the functionality of our website, so if you choose to disable cookies on your browser, you might find that you can't access some aspects of our website, or that parts of the website don't function in the way that you might expect them to.

What Are Cookies?

A cookie is a small file of letters and numbers that we put on your computer if you agree. Cookies allow us to recognise that you have visited our website before and remember your preferences. Cookies can help us to remember your website login so that you don't need to type it into the website every time you return, or to remember the goods that you have clicked to purchase on one page so that they are added to your basket. Cookies also help us to collect information about the way you use our website which helps us to ensure any advertising that you see is relevant and useful to you.

How We Use Cookies

Cookies allow us to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and to improve our website. We are required by law to provide you with clear and comprehensive information about the cookies that we use and if this page does not answer all of your queries you should contact us. Our cookies do not store information which could be used to identify you personally, such as your contact details.

We use the following cookies:

Strictly Necessary Cookies

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/Performance Cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality Cookies

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting Cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. You can find more information about the individual cookies we use and the purposes for which we use them below:
Cookie Name Purpose

3rd Party Cookies

The information set out in 'How We Use Cookies' relates to the cookies that we set on our website. In addition to these cookies, our website also uses third party cookies which are set by a domain other than our website. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
Our website uses Third Party Cookies from the providers below, if you require further information about what those cookies are or how they are used, you should contact those providers directly. 3rd Party: Google.

Additional Information: We utilise the online advertising services of the third party companies listed, and each of their sites may set cookies to help identify which adverts are clicked on/interacted with.

The cookies we use on our site are listed below:


Cookie NamePurpose
More Information
Google Analytics (_utma, _utmb, _utmc, _utmz _ga_#, _gat, _gid)
We use these cookies to collect information about how visitors use our site, in order to help us improve our site. The cookies collect information in an anonymous form, including the number of visitors to our site, where visitors have come to our site from and the pages they visited. The _gat cookie is used by Google Analytics to throttle request rate
Further information about these cookies is available at http://www.google.com/analytics/index.html and to understand how Google will use the data it collects, you can read more about this on Google's Privacy & Terms site by clicking here
BasketID
We use this cookie to allow you to order products on our site. The cookie stores all the essential information and keeps track of the items that you place in your shopping basket.
This cookie is necessary for you to place orders on our site, but it will expire one day after it is activated.
ASP.NET_SessionID
This cookie allows us to recognise your session on our site.
This cookie will expire when you exit your browser.
c_person_idc_session_id
This cookie integrates with our web platform to help us personalise the site for you.
No personal information is kept.
[Guid]_Viewed[Guid]_Dismissed
We use these cookie values to not show you pop ups we have already shown you so we don’t interrupt your browsing unnecessarily

twk_idm_key 
Allows the website to recoqnise the  visitor, in order to optimize the chat-box functionality

_gaRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.

_fbp Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

_uetsid Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - Th is also allows the website to limit the number of times that they are shown the same advertisement

_uetsid_exp
Contains the expiry-date for the cookie with corresponding name

_uetvid 
Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor 's preferences

_uetvid_exp 
Contains the expiry-date for the cookie with corresponding name

ads/ga-audiences
Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's on line behaviour across websites
To understand how Google will use the data it collects, you can read more about this on Google's Privacy & Terms site by clicking here
IDEUsed by Google DoubleClick to register and report the website user's action s after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user

pagead/1p-user-list/#
:Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites.

trUsed by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers

PHPSESSID
A session identifier cookie that disappears after the browser is closed. This is a unique ID that references the database entry holding information such as the basket contents, logged in status and other information.

eshop_username / eshop_password
The login details of the visitor but only if the visitor selected for the website to remember their credentials.

shop_currency
An identifier that references the currency the prices are displayed in.





How Do I Block Cookies? 

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website. Precisely how cookies are blocked will depend upon the browser that you use.

Chrome

Please click here to see how to disable cookies within Google Chrome

Safari

Please click here to see how to disable cookies within Safari

Firefox

Please click here to see how to disable cookies within Firefox

Internet Explorer

Please click here to see how to disable cookies within Google Chrome

Apple Devices

Please click here to see how to disable cookies for Safari on an Apple Device

Android

Please click here to see how to disable cookies within the Android Browser

Instant Quote

Fuelfighter is dedicated to bringing you competitively priced heating oil, from local suppliers.

We offer:

  • A range of delivery options to suit your calender
  • A network of trusted, local suppliers
  • Premium heating oil products
  • A free loyalty membership scheme

Following your first order with Fuelfighter you will automatically be enrolled in our free loyalty membership scheme, where benefits include:

  • Exclusive special offers and discounts
  • Energy saving tips and advice
  • Email alerts to check your tank levels