What Are Cookies?
A cookie is a small file of letters and numbers that we put on your computer if you agree. Cookies allow us to recognise that you have visited our website before and remember your preferences. Cookies can help us to remember your website login so that you don't need to type it into the website every time you return, or to remember the goods that you have clicked to purchase on one page so that they are added to your basket. Cookies also help us to collect information about the way you use our website which helps us to ensure any advertising that you see is relevant and useful to you.
Cookies allow us to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and to improve our website. We are required by law to provide you with clear and comprehensive information about the cookies that we use and if this page does not answer all of your queries you should contact us. Our cookies do not store information which could be used to identify you personally, such as your contact details.
We use the following cookies:
Strictly Necessary Cookies
These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. You can find more information about the individual cookies we use and the purposes for which we use them below:
Cookie Name Purpose
PHPSESSID A session identifier cookie that disappears after the browser is closed. This is a unique ID that references the database entry holding information such as the basket contents, logged in status and other information.
Google Analytics Non-personal information used to track a visitors route through the website. This is used to find at which point customers have abandoned the checkout process and is used to improve the website. You can read more information on the cookies used by Google Analytics on its information page.
eshop_username / eshop_password The login details of the visitor but only if the visitor selected for the website to remember their credentials.
shop_currency An identifier that references the currency the prices are displayed in.
Tawk.to This is for live chat.
Facebook Pixel. None personal information used to track user interaction with the website and Facebook ads.
3rd Party Cookies
Our website uses Third Party Cookies from the providers below, if you require further information about what those cookies are or how they are used, you should contact those providers directly. 3rd Party: Google.
Additional Information: We utilise the online advertising services of the third party companies listed, and each of their sites may set cookies to help identify which adverts are clicked on/interacted with.
How Do I Block Cookies?
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website. Precisely how cookies are blocked will depend upon the browser that you use.
Fuelfighter is dedicated to bringing you competitively priced heating oil, from local suppliers.
Following your first order with Fuelfighter you will automatically be enrolled in our free loyalty membership scheme, where benefits include: